Frequently asked questions (FAQs)

Questions for technical support

Why can't I watch the videos?
Make sure that you install a mediaplayer on your device. If the problem persists, please contact our technical support. If your browser cannot read videos on smartphones, please install a browser such as Firefox or Google Chrome on your smatphone. If you have any problems, please conatct us for help.

Will my personal data transmitted in encrypted form during registration?
Yes, the personal data (name, address, etc.), that you gave while registering your personal account, as well as the user name and password, that you gave in the Login dialog, will be transferred per SSL with a level of encryption of 128 Bit.

Does SV-Doxs database use secure pages?
The database provide appropriate security precautions to protect your personal data. These are protected and saved through Firewalls protected servers. The database always brings the data of the registered user through a secure page and use one of the industrie standard encyption. This doe not come from necessarily the URL (internet address), but you can rest assured that all Login files are secured per SSL.